Frequently Asked Questions

At Caffebene, we believe that our guests play an important role in helping us to maintain the standards by which we operate and we appreciate your feedback.

Contact us

Guests may send enquiries to our Contact web page or alternatively email to Caffebene Info and we’ll respond as soon as possible.

Kindly fill in and complete the Franchise Application form and our team will personally be in touch with you after review.

Please download the Job Application form from our website and send the completed form along with your job related enquiries via email to Caffebene HR.

We love to hear more about your Caffebene experience through email to Feedback, whether it has been rewarding or fell short of your expectations with the hope to help us to serve you better.

Thank you for your continuous support and we will be in touch with you.


Our Outlet Location makes it easy to find all our outlet information including address, map direction and business hours.

New outlet opening will be informed on our Website as well as Facebook page, do check these pages regularly for the latest updates.

Caffebene is undergoing the process for HALAL application. Kindly be informed that our cafe is pork and alcohol free.

Payment can be made using Cash or Credit Card (VISA / MASTERCARD). We ensure accuracy in our billing as all our transactions are automatically processed. All prices are stated in Malaysian Ringgit.